Return Policy

If you're not completely satisfied with your purchase from Volvik.com, you may return it for a refund within 30 days of the original purchase date.

Return Requirements

  • A valid sales receipt is required

  • Items must be unused, unaltered, and in original packaging

  • Returns must be made within 30 days of purchase

  • Custom, personalized, sale, and clearance items are not eligible for return

Shipping and handling charges are non-refundable. If your order qualified for free shipping but is partially returned—disqualifying it from the free shipping offer—the original shipping cost will be deducted from your refund.

Custom Product Issues

All sales of custom products are final and may not be returned.
However, if your customized item arrives damaged or there is an error in production, please contact us.

Contact Us

Call our Customer Service Team at (714) 332-0005
Monday – Friday, 8:00 AM – 5:00 PM PST